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한화시스템 한화시스템

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We are working to create sustainable social values based on concerns about the
increased social responsibility and role of enterprises.

Executives and employees

Hanwha Systems is based on the principle of respect for human rights, pursuing the
growth and satisfaction of executives and employees together and creating a happy
corporate culture.

Happy corporate culture

Hanwha Systems complies with laws related to domestic labor and strives to create a corporate culture that can be respected without discrimination against the human rights of all stakeholders, including executives and employees, through the operation of regulations for the prevention and response of accidents, the education of human rights and the implementation of mutual respect campaigns, the recruitment of the socially vulnerable, and the operation of a family-friendly welfare system.

We operate a fair and transparent new/career recruitment process to secure talented people in various fields, and we are expanding various efforts such as hiring non-face-to-face employees, operating a short-term internship system linked to recruitment, and hiring talented people with the capacity to link future new businesses.

We directly develop the contents of high-quality education, and actively support the growth of executives and employees through a system of fostering various talents such as education on strengthening the capabilities of jobs using online and offline and fostering global talents, leaders, technology specialists, and retirees.

Hanwha Systems complies with the principle of fair evaluation for all employees regardless of gender or position. We also operate a variety of financial reward systems to create continuous performance and motivate them to achieve short-term performance.

Through our annual organizational culture diagnosis, we evaluate employee immersion, corporate direction and core value, work atmosphere, and system, and continue to improve the work environment to improve employee satisfaction, such as creating a non-face-to-face work environment by building smart work systems and remote work infrastructure based on digital untact solutions for the first time in the defense industry.

In order to strengthen communication with executives and employees, we publish a monthly publication of Kiosk Letter, which includes major news related to executives and employees and the introduction of new employees, and communicate periodically through the in-house bulletin board. In addition, we are strengthening the work and emotional communication of executives and employees by selecting and operating Blue Board members for in-house communication.

Quality management

Hanwha Systems will do its best to increase the trust and satisfaction of all stakeholders.

Vision and strategy of quality management

Vision

Quality management that can lead all stakeholders

Mission

Realization of customer's satisfaction by leading change and innovation and creating the best quality and the best service.

Strategy

Perfect Quality, Core capabilities Development/differentiation, Securing prior quality, Global management Building infrastructure

Policy of quality management

Hanwha Systemsis a global total solution company that leads smart technology in advanced defense electronics and IT, and all executives and employees are striving to secure the world's best quality competitiveness in accordance with four principles: customer satisfaction, innovation of change, quality of perfection, and basic compliance.

01

Customer Satisfaction

Listen carefully from the customer's point of view at all times, and impress the customer's customers with the highest quality and fast and accurate service.

02

Change & Innovation

By constantly learning and boldly challenging changes, preoccupy the superiority of competition and creates future markets.

03

Perfect Quality

With the pride of me and the company, achieve the absolute quality of my hands.

04

Observance of the basics

Do the work right from the beginning, with thorough compliance with quality priorities and regulations and processes.

Quality assurance system

Quality management

(establishment of quality policies, management of quality management strategies and goals, management of enterprise processes)
Quality assurance system Partner company, Client Total life cycle, Quality/guarantee/activity 01. R&D stage, Development quality assurance, Control Gate/manufacture maturity assessment (MRA), SW reliability verification/improvement, Response to development quality assurance, 02. Mass production stage (first, follow-up), Mass production quality assurance, First mass production quality activity, Statistical quality control, Product quality analysis and improvement, Change point/main process management, Quality assurance of partner company, Securing the source quality of partners, Prevention activities for forgery, Evaluation/improvement activities of partner companies, 03. Operation maintenance stage, Customer support Customer proximity support system, First mass production equipment emergency A/S activity, Call center and VOC management, User complaint forecast, Feedback on failure cases Quality management (establishment of quality policies, management of quality management strategies and goals, management of enterprise processes)

Status of external certification

Year Status of quality certification
2023 Defense Quality Management System (KDS 0050-9000-5)
2022 Productivity Management System (PMS) Level 8
2020 (CMMI v2.0) Level 5, ※ICT division, Level 4
2019 Defense Quality Management System (KDS 0050-9000-4)
2018 Aerospace Quality Management System (AS9100(Rev.D)), Quality Management System for Aviation Maintenance Organization (AS9110(Rev.C))
2017 Quality Management System (ISO 9001 : 2015)

Shared growth

Hanwha Systemis making future values together so that it can grow with its partners to realize sustainable business.

The direction of the promotion of shared growth

Enhancing shared growth and corporate value

  • Creatiion of a culture of fair trade through fair trade agreements
  • The operation of a shared growth program
  • Strengthening of compliance, such as compliance with Subcontracting Act

The establishment of a systematic ESG management base

  • Provision of ESG diagnosis service for partner company
  • Support for ESG education and consulting

Discovering and supporting promising small and medium-sized enterprises

  • Strengthening technology development cooperation project
  • Establishment of productivity efficiency policy
  • Performance-sharing system
  • The promotion of win-win incentives

The organization of mutual growth support

  • Department in charge of shared growth

  • Planning and management

    • ESG

      • Operation of the ESG committee/council
      • Management of partner company ESG diagnosis
      • Establishment of ESG management strategy
      • Operation of ESG management system
      • Management of ESG diagnosis/performance/evaluation
      • The publication of a sustainable management report
    • Discovering and supporting of promising small and medium-sized enterprises

      • Preparing of policies and guidelines for the shared growth of the enterprise
      • Support for the management of partner company ESG
      • The conclusion of a fair trade agreement
      • Subcontracting deliberation and the operation of the dispute mediation committee
      • Implementation of the shared growth program
      • Operation of the complaint handling center of the partner company

Major activities and achievements

01

Win-win support program

By participating in "Thoughful Enterprise 2.0" organized by the Ministry of SMEs and Startups, we are discovering and fostering partners and small and medium-sized enterprises with key technologies in the fields of materials, parts, and equipment. We also plan to sign an agreement with partners of small and medium-sized companies and the Shared Growth Committee in December 2021 to "bridge the innovation-led wage gap and discover small and medium-sized enterprises in technological innovation" and operate a win-win cooperation program worth a total of 54.9 billion won over the next three years.

Contents of the main promotion of Thoughtful Enterprise 2.0.

Material/part/equipment
Promising company in the field Support for growth

Discovery of the task of technology development and funding The creation of a joint investment-type technology development fund (worth 10 billion won over three years)

The defense sector
Conclusion of MOU with small and medium-sized venture companies

The conclusion of the MOU with small and medium-sized venture companies The provision of opportunities for joint participation in government projects Support for the improvement of technical capacity Education of PCB (Printed circuit board) design in the field of aviation

Shared growth
The creation of win-win funds

Support for finding small and medium-sized enterprises, startups, and small businesses in the software field Creating a win-win fund worth a total of 31 billion won and supporting low-interest loans from small and medium-sized business partners *Support of 20.1 billion won in loans for 25 small and medium-sized business partners.
02

Technical support - establishment of future millitech start-up cooperative model

We support to share ideas on innovative future technologies and discover new technologies by establishing partnerships with our partners through the "Connect: H" Open Innovation Program, which builds a network to discover and foster startups in defense technology innovation and win-win cooperation.

03

Financial support - the creation of venture funds

We invested 40 billion won each with the Military Mutual Aid Association in 2022 to create a total of 80 billion won worth of Millitech (defense technology) and venture funds in the field of the fourth industrial revolution. The venture fund, created by the Blind Fund, will invest in promising startups at home and abroad in areas in urgent need of securing global technology sovereignty such as artificial intelligence (AI), aerospace, UAM, quantum computing and cyber security.

04

Support for process management

We provide support to identify and manage risk factors that are not identified by inspection even after the partner's product is delivered to the customer through inspection and approval of the process of 145 special process partners.

05

Support for partner company's education program

We regularly conduct related education programs to expand the management infrastructure of our partners and improve compliance. In addition, through the "Win-Win Cooperation Academy," an online education platform dedicated to executives and employees of its partners, it provides about 500 micro-learning courses to 100 of its major partners and about 1,500 of its primary partners.

06

Support for employee welfare of partner companies

We are supporting the improvement of the life satisfaction of executives and employees of our partner companies by providing welfare points to 927 executives and employees of our partner companies through the introduction of a shared growth mall through the Small and Medium Business Distribution Center and the Large and Small Business Agricultural and Fishery Cooperation Foundation.

07

Support for strengthening ESG capacity of partner companies

We have established a support system for ESG management to help secure and improve ESG management capabilities by providing education, diagnosis and consulting services to partners who want to promote ESG management.

The management of a sustainable supply chain

Hanwha Systems prepares and complies with the four guidelines for Fair Trade, and is doing its best to prevent unfair matters from occurring in the process of transactions with its partners. In addition, we are blocking the risk of unfair transactions such as verbal orders and cancellation of unfair orders in advance through an electronic contract using the purchasing system.

아이콘 아이콘

4 Guidelines for Fair Trade

By promoting the four guidelines for Fair Trade, Hanwha System will take a step closer to customer satisfaction by complying with the Subcontracting Act to prevent unfair situations against its partners in the course of any transaction.

Selection of
fair partners and
efficient operation

Provision of fair trade opportunities
through the selection of
transparent partners

The issuance and
preservation of written forms

Regulations related to the preparation of standard forms in various documents, the issuance of priority, and the preservation of data

Contract conclusion and compliance with the action

A contract that everyone can trust Regulations on matters related to clear delivery period in the case of signing a contract by preparing the criteria for selecting the method of conclusion

Subcontract transaction Establishment and operation of an internal deliberation committee

Regulations related to deliberation, etc. considering legality as a priority when signing a contract of more than a certain amount with a partner company

Code of Conduct for Partner Companies

Hanwha Systems establishes a code of conduct of its partners and continuously manages the system of supply chain management based on this in order to work together for employees' human rights, the environment of safe work, responsibility for the environment, and the operation of fair and ethical companies.

Shared growth VOC

Hanwha Systems is listening carefully to various opinions such as difficulties of its partners, proposals for improvement, and mediation of disputes.

VOC receipt

Sustainable Management Team

Review

Sustainable Management Team of related department

Deliberation

Management Team Management Diagnosis Team

Notification of results

Sustainable Management Team

Contact

14F, 86 Cheonggyecheon-ro, Jung-gu, Seoul, Hanwha Building, Sustainable Management Team

Email

hsc.winwin@hanwha.com

Social contribution

Based on the management philosophy of “Together, far and wide” Hanwha System establishes a system of operation of social contribution and actively communicates with the local community through various programs and channels.

Social
Contribution
Missions

‘Together, Far and Wide,’ We build a happier tomorrow for all.

Core
Areas

Together with
Customer
Together with
Community
Together with
Future Talents
Key Social Contribution Programs
  • Book Donation for Military Service Members
  • Support for Families of Patriots and Veterans
  • Love Korea Food Bank
  • National Cemetery Maintenance
  • Hope Sharing Concert
  • Bread of Love with Citizens
  • Blood Donation of Love
  • School of Hope
  • Dream Dream
  • Shoulders Around Arms Mentor/Mentee
  • With customers

    Major social contribution programs
    • The donation of books to military personnel
    • The support of the veterans family
    • Nara Sarang Food Bank
    • Cultivating the National Cemetery
  • With the community

    Major social contribution programs
    • Hope sharing concert
    • Making bread of love
    • Blood donation of love
  • With the future talent

    Major social contribution programs
    • School of hope
    • Dream giving
    • Shoulder companion mentor

Social contribution operating system

01

Social contribution committee

We continue to carry out the work of effective social contribution by ensuring transparency in fundraising and execution through the establishment of the social contribution steering committee for a fair and objective system of decision-making of social contribution.

02

Social contribution fund

We are using it for the social contribution of each local workplace and the activities of various donations through the "Love Fund," which is the basis for the voluntary participation of executives and employees, and "Matching Grant," in which the company sponsors the same amount as the amount raised by executives and employees.

03

Social contribution by executives and employees

In order to create a culture of participating in the activities of social contribution with the willingness of executives and employees, we conduct a survey on the preference for the activities of major social contribution and plan a program of social contribution based on the results of the survey. In addition, we select and encourage executives and employees who participated in volunteer work as excellent volunteers on a quarterly basis, and actively support family-participating volunteer work.

Consultation Channel with Local Communities

We always exchange and communicate with the community by operating a channel to support the growth of the community, a regular consultation channel for exchanges with the community, in accordance with the basic principle of co-prosperity with the community.

Community Growth Support Channel

Seoul

y14.kim@hanwha.com

Seoul Office

Gyeonggi

lhj0400@hanwha.com

Pangyo+Yongin Office

Gyeongbuk

insik.chu@hanwha.com

Gumi Office

  • Community Growth Support Channel

  • Seoul

    y14.kim@hanwha.com

    Seoul Office

  • Gyeonggi

    lhj0400@hanwha.com

    Pangyo+Yongin Office

  • Gyeongbuk

    insik.chu@hanwha.com

    Gumi Office

Together with Customer

We are a company in the defense industry and IT, and through the military, which is the main customer, and a social contribution program for teenagers who are future customers, we reflect on the meaning of patriots and veterans and support the improvement of the IT capabilities of youth.

Book Donation
for Military Service Members

Since 2016, we have been supporting the establishment of a library and supporting 400 to 500 necessary books each year through the Reading Cafe of Love so that soldiers can develop their dreams and visions for the future through books.

Support for Families
of Patriots and Veterans

We carry out various support activities such as improving the residential environment, supporting the outing of people of national merit, and supporting side dishes to help improve the livelihood and quality of life of veterans and their families.

Love Korea Food Bank

Since 2016, we have been carrying out a side dish delivery project with the Seoul Regional Veterans Office to repay those of national merit who have devoted themselves to the country.

National Cemetery Maintenance

In order to remind us of the valuable sacrifices of patriotic martyrs and the spirit of patriotism, we have formed a sisterhood relationship with the Seoul National Cemetery since 2011 and have been visiting and maintaining the cemetery more than twice a year.

Together with Community

We continue our efforts for the shared growth of local communities and businesses by operating programs of support and environmental protection for the vulnerable in order to fulfill our role as a responsible Community enterprise.

Hope Sharing Concert

We held a Hope Sharing Concert with the invitation of the bereaved families of the Cheonanham and 35 people of national merit, and expressed our gratitude for the sacrifice and contribution through music.

Bread of Love with Citizens

Since 2016, we have been participating in love bread making activities with the Hanareum Association, a consultative body of 32 partners, to deliver hand-made bread to the vulnerable in the blind spot of welfare.

Blood Donation of Love

Executives and employees of each workplace of Hanwha System are trying to resolve instability in the supply and demand of blood in the community through blood donation activities of voluntary organizations twice a year.

Together with Future Talents

We are contributing to the development of responsible citizens in the future society and the development of future communities through programs to foster talents for children and youth.

School of Hope

We are trying to contribute to fostering future talents with creativity and open values by operating online and offline drone production classes using software to bridge the gap in the education of underprivileged children.

Dream Dream

We support education such as Excel, PowerPoint, and Hangeul for children from low-income families and contribute to society by providing opportunities to obtain ITQ certificates.

Shoulders Around Arms Mentor/Mentee

We support low-income and underprivileged children such as single-parent families and crisis families to grow into members of a healthy society by improving self-esteem and inducing motivation to learn by providing human resources development programs through arts and physical education.

Global social contribution

Love Korea World Friends

We actively participate in World Friends, part of KOICA's global activities, directly producing and delivering school supplies needed for education to poor children around the world.

Contact-free Activities

Employment mentoring for enlisted service members

This is a project that has been carried out in conjunction with the Ministry of National Defense since 2017, and is a program conducted to help military soldiers prepare for employment after discharge. It provides expert lectures, mock interviews, and write a correct self-introduction to solve concerns about the employment of soldiers in the military by directly participating in talent donation activities by executives and employees. According to the COVID-19 situation, we were active online once a month in 2021 and conducted the program with a total of 500 soldiers.

Major achievements and awards

  • The event of inviting the Hope Sharing Concert to overcome COVID-19

  • Operation of conversion of untact activity method

    • Soldiers love career employment mentoring / Operation of conversion to online video education method
    • Side dish support project for national merit / transition to untact delivery for executives and employees
  • Commendation from the Minister of Patriots and Veterans Affairs for the promotion of welfare of veterans families

  • Award of the Korean Red Cross Honorary Commander

  • Support for community housing firefighting facilities / the signing of the Gumi Fire Department Social Contribution MOU

  • Sponsorship of Gumi City COVID-19 Emergency Aid

  • Support for mobile negative pressure ward at the screening clinic of Armed Forces Capital Hospital

    • Soldiers love career employment mentoring / Operation of conversion to online video education method
    • Side dish support project for national merit / ransition to untact delivery for executives and employees
  • The introduction of a bread sharing volunteer program with local citizens

  • Global environmental school education support project / Korea Environment Corporation, Good Neighbors

  • Award of the Minister of Patriots and Veterans Affairs

  • Award of the Silver Medal of the Korean Red Cross

  • Expansion and operation of the happy side dish support project for people of national merit

  • Received Patriots and Veterans Culture Award, Minister of Patriots and Veterans Affairs Award

  • Received Childfund foundation CEO award

  • The signing of Yongin Good Neighbor Local Children's Center MOU

  • The conclusion of Dochon General Social Welfare Center MOU

  • Housing Environment Improvement Project for Veterans / MOU of Daegu Regional Veterans Administration

  • Military love career employment mentoring activity / MOU of the Ministry of National Defense

  • Support project for blood donation of love / The signing of the MOU with the Korean Red Cross

  • Gumi City Social Worker Market Award

  • Gold Medal of the Korean Red Cross

  • Republic of Korea Army Happy Reading Cafe Donation Project/ Signed an MOU(Memorandum of understanding) contract with the Ministry of National Defense.

  • Operation support project of the Armed Forces Capital Hospital / the conclusion of the Armed Forces Capital Hospital MOU

  • Happy Side Dish Support Project for Persons of National Merit / the conclusion of the Armed Forces Capital Hospital MOU

  • Love Bread Sharing Support Project / The signing of the Korean Red Cross MOU