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System Integration

The advanced industrial infra solution is provided by integrating the synergy of the manufacturing and construction, finance, and leisure into one.

Service & Leisure

The IT service solution for the various kinds of the
information management and marketing specialized
for the state-of-the-art service and leisure industries

Hanwha Systems provides the customized specialized service to lead the service and leisure industries emerging
as the future growth industry group. The competitiveness of the service and leisure industries can be enhanced by providing the various solutions
with the various IT service experiences based on the MACS (Mobile, Analytics, Cloud, and Security) including the marketing, customer management,
and information management in the service and leisure industries.

Business Overview

Service
It can actively react to the market trend and the various customer requests by supporting the optimal service and solution preoccupying the competition priority and securing profitability in the service and distribution markets.
Moreover, it provides the integrated distribution solution including the integrated information system, DW(Data Warehouse)/CRM(Customer Relationship Management),
and the sales management system for the premium department store, duty free shop, and online shopping mall customers.
Leisure
It claims to advocate the Sound Life Leisure Culture Creation in the 21st Century and meets the various requests of the customers on the basis of the operation experience accumulated for many years through the development and building of the integrated information system of Hanwha Hotel & Resort possessing the maximum company-operated resorts (12 units) in the national hotel and resort industry. Especially, it contributes to the customer competitiveness with the solution specialized in the hotel, resort, and leisure areas including the building of the integrated resort information system and secures the position and capability as the company specialized in building the global resort system.

Major Business Areas

  • Integrated Resort and Hotel Management System
    The efficient and productive work performance is possible by integrating and standardizing all the business site work processes of the resorts and the hotel. Moreover, the convenient smart resort environment including the mobile-based monitoring, room management, and fault management is implemented.
  • Service and Distribution Sales Management System
    The system and software specialized in the logistics area are provided by applying the IoT-based state-of-the-art solution. Furthermore, the distributed system is integrated into one to support the real-time management of the site and the fast response to customers.
  • CRM (Customer Relationship Management)
    Hanwha Systems possesses the experience in building the CRM service in the various industrial areas. It provides the customized service correctly analyzing the customer’s demand and preference, minimizes the customer breakaway, and leads the sales of the customer.